Canopi customs brokers filing entries in house

Customs

Customs clearance, handled in-house.

Entries, phytosanitary certification, IPAFFS pre-notification and port health, all filed by our own brokers on our own badge rather than passed to a third-party agent. We aim to lodge before the vessel berths, so the box moves on discharge.

In-house experienced brokers who work closely with our operations team every step of the way

AEO authorised by HMRC, recognised for excellent standards in customs compliance and record keeping

Entries lodged before the vessel berths, so the box can move as soon as it's discharged

All customs documentation stored on our platform for you to easily access

Experts in phytosanitary certificates and port health documentation

Our deferment account is available to you, so a payment never holds up a box

Common questions
What does your AEO authorisation actually get us?

In practice: fewer documentary and physical checks on entries lodged under our authorisation, priority treatment if a consignment is selected for inspection, and faster access to simplified procedures. It does not make you immune from inspection, and anyone who tells you otherwise is overselling it. What it does is shorten the queue when you are selected, which on a chilled load is the difference between a same-day release and an overnight in a holding facility.

Who carries the risk if cargo is rejected at port health?

Commercially it follows your terms of sale, and we'll walk you through the Incoterm before we book rather than at the worst possible moment. Operationally, we work to make rejection unlikely: correct documentation lodged early, inspection pre-notified through IPAFFS, and the commodity code checked against the current tariff rather than last year's. If a consignment is held, you'll know the same day what the options are: re-presentation, treatment, re-export or destruction.

What will I pay in duty and VAT?

It depends on the commodity code and the origin. Our estimator gives you a working figure, or send us the code and origin and we'll confirm it. Open the duty and VAT estimator.

What's the difference between Northern Ireland and the Republic of Ireland?

Two destinations, two completely different sets of rules. Northern Ireland sits under the Windsor Framework; the Republic of Ireland is a full EU export. We handle both. Read the guide.

Tell us the commodity and origin and we'll get the customs process started.