Technology

Your own freight portal to track, analyse and make better decisions.

Built by the people who use it at 6am.

Shipment trackingDocument managementPerformance analysis
Canopi tracking portal: live shipment map and tracking list
What you get

What changes once you’re on it

01

You don't need to ring for updates

Live status on every shipment, without a phone call.

02

Delays surface before they cost you

The facts while there is still time to act on them.

03

Every event timestamped

Gate-in to empty return, logged as it happens.

04

Free-time expiry flagged while you can still act

Demurrage and detention seen coming, not billed after.

05

No stale spreadsheet

One live picture, updated at source.

06

Your team and ours read the same screen

Less chasing, fewer calls.

One system for all modes

Every shipment mapped in real time.

Live status at a glance

ETD, ETA and current milestone on every shipment, with delays surfaced the moment they appear.

Shared visibility

One live picture for our operations team and for yours, so nobody works from a stale spreadsheet.

Incident management

Port congestion and vessel delays tracked as they develop, so disruption is managed, not discovered.

Canopi platform full shipment detail across sea, road and documentation

Vessel and voyage tracking

Follow the ship, port by port, with live incident alerts.

Port call schedule

Estimated and actual arrival and departure at every port on the voyage, side by side.

Live incident flags

Congestion or delay at any port is flagged against that call, before it reaches your cargo.

On-time colour coding

Green, amber and red show at a glance which legs are running to plan and which are slipping.

Canopi platform vessel route and port call map

Milestone tracking

Every event timestamped, from gate-in to empty return.

Full milestone history

Gate-in, loaded, released, delivered, empties returned, each event timestamped and retained.

Empty containers returned

The platform records when all empty containers are returned, so unnecessary demurrage charges can be tracked and avoided.

Customs tracked automatically

Entry, clearance and release events flow in as they happen, with no manual chasing.

Canopi platform milestone tracking history

Avoid unnecessary demurrage

Because the system logs exactly when empties are returned, you can prove timely return and challenge or avoid demurrage and detention charges that should never have been raised.

Documents and invoicing

Paperwork and accounts, on desk or on the move.

Document storage

Pre-alerts, IPAFFS and CHED references attached to the shipment, not buried in email.

Invoice access

Every invoice and its status available in the portal, with print on demand.

Available anywhere

The same live information on a phone as on the desktop, wherever your team is working.

Canopi platform document storage and tracking
Canopi platform invoice table with amounts and terms
Insights that save money

Identifying where cost can be taken out

01

Detention and plug-in exposure

See which containers are approaching free-time expiry or running up reefer plug-in days, while there is still time to act on them.

02

Prioritised movements

Know which boxes to move first each morning, so the urgent ones clear before charges start and capacity is used where it counts.

03

Financial control

Every invoice, credit note and outstanding balance in one place, so your accounts team has the full picture without asking for it.

04

Daily reporting

What landed, what's coming and what needs moving, in your inbox each morning. Standard for every customer, and set up around what you need to see.

Common questions

Questions about the portal.

Do I have to use the portal?

No. Some customers work in it daily, others just want the 7am email, and a few take a data feed straight into their own system. Any of those is fine, and the portal is free whether you open it or not.

Can it connect to our ERP or WMS?

Yes, by scheduled file transfer or API depending on what your side supports. Tell us what you're running and we'll speak to your IT directly rather than through you.

Who do I actually speak to?

One named account manager, plus a named backup who already knows your programme, so you're not explaining it again to someone reading notes. Outside office hours the operations desk is staffed 24/7 on +44 (0) 1784 637171.

Want a walkthrough of our freight platform?