Think your entry was misfiled and you overpaid HMRC?

A wrong commodity code, a missed preferential rate or an incorrect customs value can mean duty you never owed. Send us the entry and we'll take a look. Where there's a case, we might be able to help you reclaim some money back.

What we look at

Commodity code classification, preferential origin claims, customs valuation, and whether import VAT was applied correctly. Repayment claims to HMRC are generally possible for a limited period after the entry, so the sooner you send it the better.